Privacy policy
Last updated: June 25, 2026
PRIVACY POLICY
Introduction
At SOLÉNA BAY, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or place an order.
Information We Collect
When you use our website, we may collect:
- Your name
- Shipping and billing address
- Email address
- Phone number (if provided)
- Payment information (processed securely through our payment providers)
- Order history
- Device and browsing information through cookies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate regarding your purchases
- Provide customer support
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional emails if you have chosen to receive them
Payment Security
Payments are processed securely through trusted payment providers.
SOLÉNA BAY never stores your full credit card information.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences and analyze website traffic.
You may disable cookies in your browser settings, although some features of the website may not function properly.
Third-Party Services
We may share necessary information with trusted third-party providers including:
- Shopify
- Stripe
- PayPal
- Shipping carriers
- Analytics providers
Only the information required to perform their services is shared.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure or misuse.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your personal data
To exercise these rights, please contact us.
Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
Contact
For any privacy-related questions, please contact: