Shipping
Shipping Information
At Soléna Bay, we carefully prepare every order to ensure your items arrive in perfect condition.
We proudly offer worldwide shipping.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Once your order has been dispatched, you will receive a confirmation email including your tracking number.
Estimated Delivery Times
Delivery times may vary depending on your location.
| Region | Estimated Delivery |
|---|---|
| Europe | 5–10 business days |
| United States & Canada | 6–12 business days |
| United Arab Emirates | 3–7 business days |
| Australia & New Zealand | 7–14 business days |
| Rest of the World | 7–15 business days |
Please note that delivery times are estimates and may occasionally be affected by customs procedures or carrier delays.
Shipping Fees
Shipping costs are calculated at checkout based on your destination.
Free Shipping is available on qualifying orders during selected promotions.
Order Tracking
Once your package has been shipped, you will receive an email with a tracking number allowing you to follow your order every step of the way.
Customs & Duties
International orders may be subject to customs duties or import taxes depending on your country's regulations.
These charges, if applicable, are the responsibility of the customer.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery time, please contact us at:
Our team will gladly assist you in locating your shipment.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase.
Soléna Bay cannot be held responsible for orders shipped to an incorrect address provided by the customer.
Contact
If you have any questions regarding shipping, please contact us at: