Privacy Policy
Privacy Policy
Last updated: June 2026
At Soléna Bay, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you place an order or contact us, we may collect:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by our payment providers)
- Order history
We may also collect anonymous browsing data such as:
- IP address
- Browser type
- Device information
- Website usage statistics
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and tracking updates
- Improve our website and customer experience
- Prevent fraud and ensure website security
- Send marketing emails (only if you have subscribed)
Payment Security
We do not store your payment details.
All payments are processed securely through trusted third-party payment providers.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.
You may disable cookies in your browser settings at any time.
Third-Party Services
We may share necessary information with trusted service providers such as:
- Shipping carriers
- Payment processors
- Shopify
- Marketing and analytics providers
These partners only receive the information required to perform their services.
Data Protection
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent at any time
To exercise these rights, please contact us.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.